Since it comes up: when a job booked through here gets done and paid, the cleaner pays 20% of it to the platform. You knew that before you took the job — the amount you'd actually get is shown before you accept anything. No surprises after. What that pays for is this board, the leads, the payment being held safely until the job's done, and the photos and messages all in one place. If that trade doesn't work for you, no hard feelings. But nobody here is getting ambushed by fine print.