One thing about the leads here, because it comes up a lot. When you take a lead, you get two business days to make the call. Not two days to finish anything — just to call. If life gets in the way, hand it back. Nobody's in trouble. The lead goes back in the pool and somebody else picks it up. The reason is simple: the person on the other end asked for a cleaner today. A lead that sits is a person still waiting. Call fast, and this board works the way it's supposed to.